Telecom regulator Trai has prolonged the ultimate date for in search of remarks on its draft rules for cellular net offerings to may also 26.
The regulator issued draft regulations following receipt of several complaints from consumers referring to anomalies in charging of facts services.
“On request of the stakeholders, the closing date for receipt of written feedback (on draft Telecom purchaser safety (eighth amendment) rules, 2015) has been prolonged as much as may 26, 2015,” The Telecom Regulatory Authority of India said in a announcement.
earlier the last date for comments become fixed for might also 12.
The draft rule bars activation and deactivation of cell internet offerings without specific consent of clients.
“each cellular cellular smartphone service provider shall send an SMS to the patron, on whose mobile cell telephone connection the records service is activated, an SMS at periodic c program languageperiod not exceeding six months, informing him approximately the manner for deactivation of statistics specified in time table,” the draft rule stated.
At present telecom operators deny deactivating of mobile internet which frequently effects in invoice shocks to consumers.
The statistics fees fed on beyond internet scheme that a purchaser has subscribed can pass as excessive as Rs. 10,000 according to gigabyte which telecom operators at gift sell for approximately Rs. one hundred seventy five most effective.
“Trai has also received proceedings from customers that even as on international roaming they’re no longer privy to the fees levied for records offerings,” the regulator said.
Trai has sought public comments at the paper before it companies up policies that telecom operators must follow concerning cell net offerings.